{"id":981,"date":"2026-10-02T13:31:25","date_gmt":"2026-10-02T11:31:25","guid":{"rendered":"https:\/\/aline3d.nl\/?post_type=kb_article&#038;p=981"},"modified":"2026-10-02T13:31:25","modified_gmt":"2026-10-02T11:31:25","slug":"how-are-payments-processed-and-secured","status":"publish","type":"kb_article","link":"https:\/\/aline3d.nl\/nl\/knowledge-base\/how-are-payments-processed-and-secured\/","title":{"rendered":"How are payments processed and secured?"},"content":{"rendered":"<div class=\"wp-block-stackable-text stk-block-text stk-block stk-bf6f03c\" data-block-id=\"bf6f03c\"><p class=\"stk-block-text__text\">We use Mollie to process our payments. Sensitive payment details are handled through Mollie\u2019s payment integration and are not stored by Aline3D.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-58628f0\" id=\"how-does-payment-processing-work\" data-block-id=\"58628f0\"><h2 class=\"stk-block-heading__text\">How does payment processing work?<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-c20cd84\" data-block-id=\"c20cd84\"><p class=\"stk-block-text__text\">When you place an order, you select one of the payment methods available at checkout. Mollie processes your payment through the selected method and communicates the payment status to our store so your order can be updated.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-541f4f8\" data-block-id=\"541f4f8\"><p class=\"stk-block-text__text\">Depending on the payment method, you may complete your payment through Mollie\u2019s checkout, your bank, or another payment provider.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-9e84455\" id=\"how-are-my-payment-details-protected\" data-block-id=\"9e84455\"><h2 class=\"stk-block-heading__text\">How are my payment details protected?<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-a58c3f7\" id=\"mollie-is-certified-as-a-pci-dss-level-1-service-provider-this-security-standard-covers-the-handling-and-protection-of-payment-card-data-you-can-learn-more-on-a-href-https-www-mollie-com-gb-security-mollies-security-page-a\" data-block-id=\"a58c3f7\"><p class=\"stk-block-text__text\">Mollie is certified as a PCI DSS Level 1 service provider. This security standard covers the handling and protection of payment card data. You can learn more on <a href=\"https:\/\/www.mollie.com\/gb\/security\" target=\"_blank\" rel=\"noopener\">Mollie\u2019s security page<\/a>.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-5060e4f\" id=\"mollie-is-certified-as-a-pci-dss-level-1-service-provider-this-security-standard-covers-the-handling-and-protection-of-payment-card-data-you-can-learn-more-on-a-href-https-www-mollie-com-gb-security-mollies-security-page-a\" data-block-id=\"5060e4f\"><p class=\"stk-block-text__text\">Depending on your payment method, your bank or payment provider may also ask you to confirm and\/or verify the payment.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-091dc22\" id=\"does-aline-3-d-store-my-payment-details\" data-block-id=\"091dc22\"><h2 class=\"stk-block-heading__text\">Does Aline3D store my payment details?<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-c8de4d1\" data-block-id=\"c8de4d1\"><p class=\"stk-block-text__text\">No. We do not store sensitive payment details, such as your full card number, card security code, or online banking login credentials.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-f3544ae\" data-block-id=\"f3544ae\"><p class=\"stk-block-text__text\">Your order information and payment status are separate from these sensitive details and are used to manage your purchase.<\/p><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Mollie provides insight in the payment methods used and the necessary information to refund your order, when needed. We explicitly do not store this information in any of our systems. <\/p>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-6aefcf4\" id=\"what-if-i-have-a-payment-problem\" data-block-id=\"6aefcf4\"><h2 class=\"stk-block-heading__text\">What if I have a payment problem?<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-188dd05\" data-block-id=\"188dd05\"><p class=\"stk-block-text__text\">If a payment fails, follow the instructions shown at checkout. If you are unsure whether a payment went through, check with your bank or payment provider before trying again.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-16cea2f\" data-block-id=\"16cea2f\"><p class=\"stk-block-text__text\">If you need help or are not sure if your payment has gone through, <a href=\"https:\/\/aline3d.nl\/nl\/contact\/\" data-type=\"page\" data-id=\"381\">contact us<\/a> with your order number and a description of the issue. <strong>Please do not send card details, pin codes, banking passwords, verification codes or other sensitive information when contacting us!<\/strong><\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>We use Mollie to process our payments. Sensitive payment details are handled through Mollie\u2019s payment integration and are not stored by Aline3D. How does payment processing work? When you place an order, you select one of the payment methods available at checkout. Mollie processes your payment through the selected method and communicates the payment status [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","kb_category":[59],"class_list":["post-981","kb_article","type-kb_article","status-publish","hentry","kb_category-orders-and-payments"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/aline3d.nl\/nl\/wp-json\/wp\/v2\/kb_article\/981","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aline3d.nl\/nl\/wp-json\/wp\/v2\/kb_article"}],"about":[{"href":"https:\/\/aline3d.nl\/nl\/wp-json\/wp\/v2\/types\/kb_article"}],"author":[{"embeddable":true,"href":"https:\/\/aline3d.nl\/nl\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/aline3d.nl\/nl\/wp-json\/wp\/v2\/kb_article\/981\/revisions"}],"predecessor-version":[{"id":982,"href":"https:\/\/aline3d.nl\/nl\/wp-json\/wp\/v2\/kb_article\/981\/revisions\/982"}],"wp:attachment":[{"href":"https:\/\/aline3d.nl\/nl\/wp-json\/wp\/v2\/media?parent=981"}],"wp:term":[{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/aline3d.nl\/nl\/wp-json\/wp\/v2\/kb_category?post=981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}