{"id":909,"date":"2026-07-30T14:40:36","date_gmt":"2026-07-30T12:40:36","guid":{"rendered":"https:\/\/aline3d.nl\/?post_type=kb_article&#038;p=909"},"modified":"2026-07-30T16:26:57","modified_gmt":"2026-07-30T14:26:57","slug":"do-the-products-come-with-a-warranty","status":"publish","type":"kb_article","link":"https:\/\/aline3d.nl\/nl\/knowledge-base\/do-the-products-come-with-a-warranty\/","title":{"rendered":"Do the products come with a warranty?"},"content":{"rendered":"<div class=\"wp-block-stackable-text stk-block-text stk-block stk-cae064f\" data-block-id=\"cae064f\"><p class=\"stk-block-text__text\">At Aline3D, we take pride in designing and manufacturing high-quality 3D-printed products. Every product is carefully inspected before it leaves our workshop. If something isn&#8217;t right, we&#8217;re here to help.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-3ceceae\" id=\"1-year-limited-warranty\" data-block-id=\"3ceceae\"><h2 class=\"stk-block-heading__text\">1-Year Limited Warranty<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-39e3a71\" data-block-id=\"39e3a71\"><p class=\"stk-block-text__text\">All Aline3D products are covered by a <strong>1-year limited warranty<\/strong> from the date of delivery.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-427f7f9\" data-block-id=\"427f7f9\"><p class=\"stk-block-text__text\">The warranty covers manufacturing defects and material defects that occur during normal use.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-f857aff\" id=\"whats-covered\" data-block-id=\"f857aff\"><h3 class=\"stk-block-heading__text\">What&#8217;s covered?<\/h3><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manufacturing defects<\/li>\n\n\n\n<li>Material defects under normal use<\/li>\n\n\n\n<li>Products that fail due to a defect in workmanship<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-0d5e6db\" data-block-id=\"0d5e6db\"><p class=\"stk-block-text__text\">If your product qualifies for warranty, we will repair or replace it at our discretion.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-31d2083\" id=\"whats-not-covered\" data-block-id=\"31d2083\"><h3 class=\"stk-block-heading__text\">What&#8217;s not covered?<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-8b4ac67\" data-block-id=\"8b4ac67\"><p class=\"stk-block-text__text\">The warranty does <strong>not<\/strong> cover:<\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Damage caused by misuse, accidents, or improper installation<\/li>\n\n\n\n<li>Normal wear and tear<\/li>\n\n\n\n<li>Cosmetic damage that does not affect functionality<\/li>\n\n\n\n<li>Damage caused by modifications or repairs performed by someone other than Aline3D<\/li>\n\n\n\n<li>Damage resulting from exposure to excessive heat, chemicals, or other unsuitable conditions<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-c9a2731\" data-block-id=\"c9a2731\"><p class=\"stk-block-text__text\">Because our products are 3D printed, very small cosmetic layer lines or minor surface imperfections are a normal characteristic of the manufacturing process and are not considered defects.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-1822995\" id=\"14-day-returns\" data-block-id=\"1822995\"><h2 class=\"stk-block-heading__text\">14-Day Returns<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-e18eef5\" data-block-id=\"e18eef5\"><p class=\"stk-block-text__text\">If you change your mind, you can return your product within <strong>14 days<\/strong> of receiving your order.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-4f68c6e\" data-block-id=\"4f68c6e\"><p class=\"stk-block-text__text\">To be eligible for a return:<\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The adapters must be unused and in their original condition.<\/li>\n\n\n\n<li>All original parts should be included.<\/li>\n\n\n\n<li>The return request must be made within 14 days of delivery.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-767a1ae\" data-block-id=\"767a1ae\"><p class=\"stk-block-text__text\">Once we receive and inspect the returned item, we will process your refund as quickly as possible.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-fb03f50\" data-block-id=\"fb03f50\"><p class=\"stk-block-text__text\">Please note that the customer is responsible for return shipping costs unless the return is due to an incorrect or defective product.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-b4d12b2\" id=\"need-help\" data-block-id=\"b4d12b2\"><h2 class=\"stk-block-heading__text\">Need Help?<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-24ac612\" data-block-id=\"24ac612\"><p class=\"stk-block-text__text\">If you believe your product is covered by warranty or you would like to request a return, please contact us with:<\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your order number<\/li>\n\n\n\n<li>A description of the issue<\/li>\n\n\n\n<li>Clear photos showing the problem (if applicable)<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-6d3c8cd\" data-block-id=\"6d3c8cd\"><p class=\"stk-block-text__text\">We&#8217;ll get back to you as soon as possible to help resolve the issue.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-9f6dc21\" data-block-id=\"9f6dc21\"><p class=\"stk-block-text__text\">You can reach us at <a href=\"mailto:aline3dprinting@outlook.com\"><strong>aline3dprinting@outlook.com<\/strong><\/a>.<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>At Aline3D, we take pride in designing and manufacturing high-quality 3D-printed products. Every product is carefully inspected before it leaves our workshop. If something isn&#8217;t right, we&#8217;re here to help. 1-Year Limited Warranty All Aline3D products are covered by a 1-year limited warranty from the date of delivery. The warranty covers manufacturing defects and material [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","kb_category":[62],"class_list":["post-909","kb_article","type-kb_article","status-publish","hentry","kb_category-warranty-and-refunds"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/aline3d.nl\/nl\/wp-json\/wp\/v2\/kb_article\/909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aline3d.nl\/nl\/wp-json\/wp\/v2\/kb_article"}],"about":[{"href":"https:\/\/aline3d.nl\/nl\/wp-json\/wp\/v2\/types\/kb_article"}],"author":[{"embeddable":true,"href":"https:\/\/aline3d.nl\/nl\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/aline3d.nl\/nl\/wp-json\/wp\/v2\/kb_article\/909\/revisions"}],"predecessor-version":[{"id":918,"href":"https:\/\/aline3d.nl\/nl\/wp-json\/wp\/v2\/kb_article\/909\/revisions\/918"}],"wp:attachment":[{"href":"https:\/\/aline3d.nl\/nl\/wp-json\/wp\/v2\/media?parent=909"}],"wp:term":[{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/aline3d.nl\/nl\/wp-json\/wp\/v2\/kb_category?post=909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}